Privacy Policy

OZAVEX LTD ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Data Controller

OZAVEX LTD, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. Managed by Director Metellus Forbes. D-U-N-S® 234849310.

2. Information We Collect

We may collect the following categories of personal data:

• Identity Data: first name, last name, job title.
• Contact Data: email address, phone number, company address.
• Technical Data: IP address, browser type, device information, cookies.
• Usage Data: pages visited, time spent on site, referral source.
• Communications Data: messages you send via our contact form.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to inquiries and provide quotes or consultations.
• To improve our website, services, and user experience.
• To comply with legal and regulatory obligations.
• To send relevant updates (with your consent).

4. Legal Basis for Processing

We process your data under the following lawful bases under UK GDPR:

• Consent: for marketing communications and non-essential cookies.
• Contractual necessity: to provide services you have requested.
• Legitimate interests: to improve our services and website security.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically, inquiry data is retained for 24 months.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Delete your data (right to erasure).
• Restrict processing.
• Data portability.
• Object to processing.
• Withdraw consent at any time.

To exercise any of these rights, contact us at [email protected].

7. Cookies

Our website uses essential and non-essential cookies. Essential cookies are necessary for the website to function. Non-essential cookies (analytics, preferences) are only set with your consent via our cookie banner. You can manage your preferences at any time.

8. Third-Party Services

We may use third-party services (e.g., Google Analytics, Google Maps) that process data in accordance with their own privacy policies. We do not sell your personal data to third parties.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction.

10. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected] or write to OZAVEX LTD, 71-75 Shelton Street, London, WC2H 9JQ.